Thank you for consigning with The Hoots Family Consignment Boutique! We're happy you're here.
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HOW DO I CONSIGN?
You have 2 options.
OPTION 1
BOOK an appointment where you can bring in a MAX of 30 items. Scroll down to the bottom of this page and book an appointment. **Are there no appointments to book? That means we're full for the time being. Keep checking back for the following month's availability, or just do 15-items. We only allow for 1 30-item appointment per day, because... it's a lot.
OPTION 2.
Drop off without an appointment. You may bring in a MAX of 15 items!
(Yes, 2 shoes is considered "1 item". Yes, a pant/top pajama set is 1 item)
You may ONLY consign once every 2 weeks
(regardless if it's 30-items, 15-items, or even 2 items)
WHAT CAN I BRING IN?
CLOTHING
EXCELLENT, LIGHTLY USED CLOTHING.
Seasonally appropriate items, brand name clothing.
We accept the following sizes:
Newborn to size 10 kids
12, 14, 16, 18 Teen Sizes
Adult XS-XXL, Plus Sizes, all sizes of pants
Footwear: Sizes 1-13 kids, sizes 1-5 youth, and all adult sizes!
Each item must be freshly cleaned.
Footwear cannot have holes, be super worn, missing parts of the sole, etc.
TOYS
Ahh, yes, we accept toys. However! They MUST have batteries, if the toy requires batteries. They must be CLEAN (if I have to clean it, we won't accept it). They must WORK. Each toy must have ALL of its parts - nothing missing.
LARGE BABY ITEMS
Like strollers, jumperoos, exercausers, high chairs, baby baths, etc.
They all need to be in excellent condition, and have all their parts. And, again, they must be CLEAN. Again, if the item needs batteries, they must have batteries in them so we can prove they work.
Child's miscellaneous items (i.e., monitors, strollers) must be in working condition. If the toy "needs new batteries", replace them prior to dropping off to confirm item works.
Clothing and footwear must be clean, free of tears, rips, stains, holes, smells. Shoes must be clean, not excessively worn, not stained, or dirty. If you smoke, it cannot smell like smoke. If you have pets, leave the pet hair at home.
We get so many dropoffs that if we have to take time to clean your items, we simply won't put them out.
We accept high-end name brands all year round.
We accept swim wear all year round.
We accept Dance/Gymnastics items, Hockey, Ringette, Soccer, Baseball and all other sporting items all year round.
WHAT DO YOU NOT ACCEPT?
George Brand (Walmart)
Athletic Works (Walmart)
Ardene
Shein
We do accept Joe Fresh, but we try to limit the amount.
We cannot accept carseats, cribs, or large furniture (fun fact: it's actually illegal to resell or purchase a used carseat)
We do NOT accept large furniture. Why? Step into our store and find a spot for it and THEN ask me that question, lol.
We do NOT accept anything with stains, rips, holes, tears, smells, any broken pieces, repaired or anything missing parts. If we get any of these things, we will donate them without warning.
We do NOT accept underwear or socks. Because, ew.
And lastly, we do NOT accept any clothing items from places you've visited. I.e., "Disneyland 2021" shirts, or "Drumheller" hats. No one will purchase an item from a place you've visited that they haven't, so we just don't accept them.
HOW DO I GET PAID OUT?
Yup, we're a consignment store. What does that mean? Well, you get 40% of the sale price up to 90 days. You can use your account to buy anything in the store (yup, even new stuff and vendor items!). Or, you can ask for a payout.
Step 1: Tell us you want a payout.
That's it! We add you to the list for the 1st of the following month. Payouts cost $1 for the cheque (we write cheques only; not e-transfer) and you just come and pick it up when you receive the email that it is ready.
Remember: We are not a bank. Your money stays in your account for 365 days. Anything over 365 days gets absorbed and can NOT be re-instated. That means, any monies left in your account after 365 days is no longer yours. So keep checking your account and don't forget to stop in within the year!
HOW DOES CONSIGNMENT WORK?
40% of the selling price goes automatically to your account when your items sell within the 90-day contract. We do NOT purchase items out right. Anything not sold / not deemed sellable gets donated without warning.
We do NOT offer return of items after the 90 day consignment contract. Any items that do not sell within the 90-day contract WILL be donated. All monies in the account older than 365 days will be forfeited by the consignor.
We reserve the right to CLOSE for drop-offs during high volume times & during special events.
Closures ensure safety in the store, and allow us to process drops at peak times in a timely manner. We communicate closures via: social media and signage on our door (and, soon, via email). If we are closed to drop offs there will be NO EXCEPTIONS made. (note: we've shut off drop-offs twice in the past 5 years and each time was due to the owner being on holidays!)
FUN FACT:
REGULAR CONSIGNOR? DOWNLOAD THE "WIX" APP ON YOUR PHONE FOR EASY CONSIGNMENT BOOKINGS, REMINDERS AND UPDATES!!
